Once a record is "active", the record owner and the UQ lead will receive instructions regarding how to access the storage. Any collaborators who login and agree to be part of the project will also receive these instructions.
These instructions are also available via the UQRDM website. To access these instructions, open the relevant record and click "storage instructions" under the project title.
How does the storage allocation process work?
For each record, an allocation folder containing 1TB of data storage is allocated. Note that this amount can be increased by contacting the ITS service desk. This allocation folder is accessible to all collaborators that are listed on the record. Each allocation folder is named using the unique short code and storage code. The short code is entered by the record owner before storage is requested. It consists of 6-10 alphanumeric characters and cannot be altered once the record has been submitted. The storage code is provided by ITS and consists of 5 alphanumeric characters and also cannot be altered.
Each allocation folder is named using the following naming scheme: <6-10 character shortcode>-<5 character storagecode> (e.g. RDMTEST00-Q0463)
For UQ collaborators there are multiple ways to access the storage:
1. Via a mapped drive
2. UQRDM cloud access via web interface
3. UQRDM cloud sync client via desktop or mobile devices
4. Via HPC facilities (note: only for projects where it has been indicated in the project record that the data needs to be mounted on HPC facilities).
External collaborators can access via UQRDM Cloud (web interface and sync client).
Any files that you add to the mapped drive will appear via the cloud, and vice versa. However, please note that when a file is added to the mapped drive initially, it may take up to 3 hours to first appear in the cloud. Following this first file upload, any changes to the file will appear immediately on the mapped drive and in the cloud.
If you experience any difficulties with syncing, please contact ITS Support
Detailed instructions for these methods are provided in the next pages of this guide.